I tried to order picture frames through internet for the fast time. However, even though all I need is frame material, it seems to me it comes with mat and glass. I always buy them separately. So, I gave up using internet. I ordered by fax as before. A couple days later, I checked their home page again. Because I believed there must be a way that I can order only the frame material. This time I found a telephone number to ask a question. I called them and finally I found how to make an order. Unfortunately it was too late for this time. What's more. if I ordered by internet I could have saved $22,00. Damn!!!